Information Officers will be responsible for directly supporting managers and practitioners to manage performance and improve the quality and consistency of recording for the organisation. You will work across a number of social work sites to assist staff in the use of CareFirst and associated systems; provide one-to-one guidance and instruction to facilitate better recording practices on those systems and produce written documentation for staff to refer to regarding accurate use of those systems. In addition you will communicate new and amended practices for social work recording to staff and provide on-site assistance for common technical problems. The ideal candidates will have experience and knowledge of adult social care and be able to demonstrate a sophisticated understanding of IT system. Demonstrable experience of supporting individuals or groups would be advantageous.