Impetus runs the NHS Independent Complaints Advocacy Service (ICAS) in Brighton & Hove, in partnership with other organisations. The service supports local residents to resolve complaints about healthcare commissioned or provided by NHS England and is part of Healthwatch Brighton & Hove.

We are now seeking a dynamic and experienced advocate to provide advocacy for residents of Brighton and Hove wishing to make a complaint about NHS services. You will have a track record of delivering successful advocacy on behalf of vulnerable people. You will be well-organised and decisive; confident working on your own, and as part of a small team.

Knowledge of NHS complaints procedures is desirable.

Appointment is subject to satisfactory enhanced criminal record checks.

Closing date Monday, December 8th 2014